CHC33015 Certificate III in Individual Support (Ageing, Home and Community)


Are you passionate about providing compassionate, client-centred care to the elderly? The Certificate III in Individual Support (Ageing, Home and Community) is the perfect course to enhance your skills in providing care for the elderly in both residential care and community settings.

In this course, you’ll learn how to implement client-centred care that utilises your compassion and resilience to deliver client-centred care and form meaningful connections with clients with age-related needs to support empowerment and make a positive impact in their everyday lives. By combining the Ageing and Home and Community specializations, graduates of this program are equipped to provide specialized care to elderly clients in roles from residential care AINs and personal care attendants, to community support workers providing in-home care.

Course Description

This qualification reflects the role of workers in the community and/or residential setting who follow an individualized plan to provide person-centred support to people who may require support due to ageing, disability or some other reason. Work involves using discretion and judgement in relation to individual support as well as taking responsibility for own outputs. Workers have a range of factual, technical and procedural knowledge, as well as some theoretical knowledge of the concepts and practices required to provide person-centred support. This qualification provides the skills and knowledge for an individual to work primarily in residential facilities and disability support centres under direct or regular supervision within clearly defined organization guidelines and service plans.

These workers:
  • Carry out activities to maintain personal care and/or other activities of living for people in an aged care or disability support setting
  • Carry out activities in accordance with individualised plan
  • Report directly to a supervisor and are not responsible for other workers.

To achieve this qualification, the candidate must have completed at least 120 hours of work as detailed in the Assessment Requirements of units of competency.
No licensing, legislative, regulatory or certification requirements apply to this qualification at the time of publication.

Course Duration

0.5 – 1 Year
The timeframe to complete the qualification is a maximum of 1 year.

Course Delivery

The course is provided through trainer led face to face mode of delivery in classroom which include simulated based training and self-paced structured e-learning.


Assessment method which include the following:

  • Knowledge assessment
  • Simulated based assessment
  • Summative assessments
  • Workplace assessments
Entry Requirement

There are no pre-requisites or any other training package entry requirements for this course. However, it is strongly advised that individuals complete lower-level qualifications and/or acquire industry experience prior to enrolling in the course.
AICE has in place admission criteria for courses in its scope as required by its ‘Application and Enrolment Procedure for VET Courses’ to ensure that candidates meet industry requirements.

    • Applicants are required to be 18 years old and above.
    • Applicants are required to have successfully completed an ACSF test and demonstrate competence as working at Level 3 for all indicators.
    • It is also essential for the student to possess basic computer skills.

Aboriginal and Torres Strait Islanders are encouraged to apply.

Additional Requirements For Work Placement
  • A satisfactory National Police Clearance / Australian Federal Police Clearance Certificate (AFP) / NCC will be required for all practical placements.
  • Working with children Check.
  • Current Vaccination/Immunization Certificate and Proof of Immunity.
Qualification Requirements

Students must complete a total of 13 units including 7 core units and 6 elective units listed below.

Core Units

CHCDIV001 Work with diverse people
CHCCCS015 Provide individualised support
CHCCOM005 Communicate and work in health or community services
CHCCCS023 Support independence and well being
CHCLEG001 Work legally and ethically
HLTAAP001 Recognise healthy body systems
HLTWHS002 Follow safe work practices for direct client care

Elective units

CHCHCS001 Provide home and community support services
CHCCCS025 Support relationships with carers and families
CHCCCS011 Meet personal support needs
CHCAGE001 Facilitate the empowerment of older people
CHCAGE005 Provide support to people living with dementia
HLTINF001 Comply with infection prevention and control policies and procedures

Students enrolled in this course must complete a mandatory work placement of 120 hours.
Note: students are required to source their own work placement.

For more information, please visit

Pathways to Further Study

Candidates may progress to higher level qualifications within and/or across the community sector such as.

  • CHC43015 Certificate IV in Ageing Support.
  • CHC43115 Certificate IV in Disability.
  • HLT47315 Certificate IV in Health Administration.
  • HLT54115 Diploma of Nursing.
  • HLT57715 Diploma of Practice management.
Employment Outcome

After successful completion of the program, the candidates may gain employment in aged care service center, disability support center, residential group homes, training resource centers, day respite centers and open employment services, other community settings and clients’ homes.

Occupational titles may include:

  • Personal care worker in an aged-care facility.
  • Home and community care worker.
  • In-home respite personal care worker.
  • Respite worker.
Course Fees

The total tuition fees for CHC33015 Certificate III in Individual Support (Ageing, Home and Community) is:

AUD $2,500

Campus Location

Head office: ‘Mezzanine Level’ 109 St Georges Terrace | Perth | WA 6000

Queensland: Unit 13, 3986 – 3994 Pacific Hwy | Loganholme | QLD 4129

Course Start Dates

Please contact office staff on 08 6373 2425 or email at to find out about intake dates.


Please contact office staff on 08 6373 2425 or click GET IN TOUCH to contact our friendly staff to find out or any further queries related to the enrolment process.

Course Intake Dates and Enrolment


Please contact office staff on 08 6373 2425 to find out or any further queries related to the enrolment process.

Course Duration : 0.5 – 1 Year
AQF Level : 3
Course Delivery : Face to face
Campus : Perth and Brisbane

Check this course currency on the National Register of VET