CHC52015 Diploma of Community Services


Are you looking to grow your skills and experience within the community services sector? The Diploma of Community Services is a specialized course, focused on enhancing the skills of workers within the community services sector to provide higher-level skills such as program coordination, case management or business development.

This qualification is designed with industry conditions in mind, with electives selected to provide students with a comprehensive skillset across areas of increased and growing demand such as the provision of counselling, support to those affected by domestic and family violence, supporting clients with mental health needs and client advocacy.

Course Description

This qualification reflects the roles of community services, case management and social housing workers involved in the managing, coordinating and/or delivering of person-centered services to individuals, groups and communities.

At this level, workers have specialised skills in community services and work autonomously under broad directions from senior management. Workers are usually providing direct support to individuals or groups of individuals. Workers may also have responsibility for the supervision of other workers and volunteers and/or case management, program coordination or the development of new business opportunities.

To achieve this qualification, the candidate must have completed at least 100 hours of work as detailed in the Assessment Requirements of units of competency.

No licensing, legislative, regulatory or certification requirements apply to this qualification at the time of publication.

Course Duration

1 – 2 Years
The timeframe to complete the qualification is a maximum of 2 years.

Course Delivery

The course is provided through a combination of blended mode of delivery which include the following.

  • Face to face (classroom) and / or Online delivery
  • Classroom Activity
  • Self-study
  • Work Placement

Assessment method which include the following:

  • Knowledge Task (KT)
  • Skills Tasks (ST) / Simulated Activity / Project Task (PT)
  • Presentation / Role-plays
  • Work placement Task
  • Workplace Observation
Entry Requirement

There are no pre-requisites or any other training package entry requirements for this course. However, it is strongly advised that individuals complete lower-level qualifications and/or acquire industry experience prior to enrolling in the course.

AICE has in place admission criteria for courses in its scope as required by its ‘Application and Enrolment Procedure for VET Courses’ to ensure that candidates meet industry requirements.

  • Completion of Year 12 studies or higher or equivalent.
  • Applicants are required to have successfully completed an LLN Test.
  • It is also essential for the student to possess basic computer skills.
Additional Requirements For Work Placement
  • A satisfactory National Police Clearance / Australian Federal Police Clearance Certificate (AFP) / NCC will be required for all practical placements.
  • Working with children Check
  • Current Vaccination/Immunization Certificate and Proof of Immunity
Qualification Requirements

Students must complete a total of 16 units including 8 core units and 8 elective units listed below.

Core Units

CHCCOM003 Develop Workplace Communication Strategies
CHCDEV002 Analyse Impacts of Sociological Factors on Clients in Community Work and Services
CHCDIV003 Manage and Promote Diversity
CHCLEG003 Manage Legal and Ethical Compliance
HLTWHS004 Manage Work Health and Safety
CHCCCS007 Develop and Implement Service Programs
CHCMGT005 Facilitate Workplace Debriefing and Support Processes
CHCPRP003 Reflect on and Improve Own Professional Practice

Elective units

CHCADV002 Provide Advocacy and Representation Services
CHCCCS004 Assess Coexisting Needs
CHCCSM005 Develop, Facilitate and Review all Aspects of Case Management
CHCCDE011 Implement Community Development Strategies
CHCCSL001 Establish and Confirm the Counselling Relationship
CHCDEV001 Confirm Client Development Status
CHCMHS001 Work with People with Mental Health Issues
CHCDFV006 Counsel Clients Affected by Domestic and Family Violence

Students enrolled in this course must complete a mandatory work placement of 240 hours. Note: students are required to source their own work placement.

For more information, please visit

Pathways to Further Study

Candidates may progress to higher level qualifications within and/or across the community sector such as;

  • CHC62015 Advanced Diploma of Community Sector Management.
  • CHC82015 Graduate Certificate in Client Assessment and Case Management.
  • Bachelor of Community Services.
  • Bachelor of Human Services.
  • Bachelor of Social Work.
Employment Outcome

After successful completion of the program, the candidates may gain employment in hospitality sector.

After successful completion of the program, the candidates may gain employment in disability support center, residential group homes, training resource centers, day respite centers and open employment services, other community settings.

Occupational titles may include:

  • Community Care Manager.
  • Coordinator of Volunteer Work.
  • Team Leader.
  • Care Team Leader.
  • Family Services Coordinator.
  • Support Facilitator (Community Services).
Course Fees

The total tuition fees for CHC52015 Diploma of Community Services is:

AUD $6,000 Fee for Service.

Course Intake Dates and Enrolment


Please contact office staff on 08 6373 2425 to find out or any further queries related to the enrolment process.

Course Duration : 1 – 2 Year
AQF Level : 5
Course Delivery : Blended Delivery Mode
Campus : Perth

Check this course currency on the National Register of VET