CHC33021 Certificate III in Individual Support (Ageing and Disability)


Do you wish to pursue your career in providing care to those with a disability? AICEs Certificate III in Individual Support provides students the skills needed to enter a career in the disability support sector in ageing, community care and home care settings. A career in disability support is both challenging and rewarding, at AICE, where we assist students from point of enrolling through to completion by delivering hands-on training by our industry-expert trainers, and they prepares you for work in your new career.  

In this course, you’ll learn how to implement client-centered care that focuses on the importance of empowerment in the care process.  Life with a disability can be challenging, and support workers play an important role in the quality of life of thousands of Australians each day.  

By combining the Ageing and Disability specializations, graduates of this program are equipped to provide specialized care to clients with disability in roles from aged care AINs and personal care attendants, to disability support workers providing care to clients of all ages.  

Course Description

This qualification reflects the role of individuals in the community, home or residential care setting who work under supervision and delegation as a part of a multi-disciplinary team, following an individualised plan to provide person-centred support to people who may require support due to ageing, disability, or some other reason. These individuals take responsibility for their own outputs within the scope of their job role and delegation. Workers have a range of factual, technical, and procedural knowledge, as well as some theoretical knowledge of the concepts and practices required to provide person-centred support. 

The skills in this qualification must be applied in accordance with Commonwealth and State/Territory legislation, Australian standards, and industry codes of practice. 

These workers:
  • Carry out activities to maintain personal care and/or other activities of living for people in an aged care or disability support setting; 
  • Carry out activities in accordance with an individualised plan.
  • Report directly to a supervisor and are not responsible for other workers.

To achieve this qualification, the candidate must have completed at least 120 hours of work as detailed in the Assessment Requirements of units of competency.
No licensing, legislative, regulatory or certification requirements apply to this qualification at the time of publication.

Course Duration

0.5 – 1 Year
The timeframe to complete the qualification is a maximum of 1 year.

Course Delivery

The course is provided through trainer led classroom mode of delivery which include the following.

  • Face to face (classroom) delivery
  • Self-study and Knowledge tasks
  • Simulated learning activities / Project Tasks
  • Work placement

Assessment methods

  • Knowledge Task (KT)
  • Simulated Activity / Project Task (PT)
  • Presentation / Role-plays
  • Work placement Task
  • Workplace Observation


Entry Requirement

There are no pre-requisites or any other training package entry requirements for this course. However, it is strongly advised that individuals complete lower-level qualifications and/or acquire industry experience prior to enrolling in the course. 

AICE has in place admission criteria for courses in its scope as required by its ‘Application and Enrolment Procedure for VET Courses’ to ensure that candidates meet industry requirements.    

    • Applicants are required to be 18 years old and above.
    • Applicants are required to have successfully completed an ACSF test and demonstrate competence as working at Level 3 for all indicators.
    • It is also essential for the student to possess basic computer skills.

Aboriginal and Torres Strait Islanders are encouraged to apply.

Additional Requirements For Work Placement
  • A satisfactory National Police Clearance / Australian Federal Police Clearance Certificate (AFP) / NCC will be required for all practical placements.
  • Working with children Check
  • Current Vaccination/Immunization Certificate and Proof of Immunity
Qualification Requirements

Students must complete a total of 15 units including 7 core units and 8 elective units listed below.

Core Units

CHCCCS031 Provide individualised support

CHCCCS038 Facilitate the empowerment of people receiving support

CHCCCS040 Support independence and wellbeing

CHCCCS041 Recognise healthy body systems

CHCCOM005 Communicate and work in health or community services

CHCDIV001 Work with diverse people

CHCLEG001 Work legally and ethically

HLTINF006 Apply basic principles and practices of infection prevention and control

HLTWHS002 Follow safe work practices for direct client care


Elective units

CHCAGE011 Provide support to people living with dementia

CHCAGE013 Work effectively in aged care

CHCPAL003 Deliver care services using a palliative approach

CHCDIS011 Contribute to ongoing skills development using a strengths-based approach

CHCDIS012 Support community participation and social inclusion

CHCDIS020 Work effectively in disability support


Students enrolled in this course must complete a mandatory work placement of 120 hours. Note: students are required to source their own work placement.

For more information, please visit

Pathways to Further Study

Candidates may progress to higher level qualifications within and/or across the community sector such as:

  • CHC43015 Certificate IV in Ageing Support  
  • CHC43121 Certificate IV in Disability  
  • CHC52021 Diploma of Community Services  
  • HLT47321 Certificate IV in Health Administration  
  • HLT54121 Diploma of Nursing  
  • HLT57715 Diploma of Practice Management  
Employment Outcome

After successful completion of the program, the candidates may gain employment in aged care service center, disability support center, residential group homes, training resource centers, day respite centers and open employment services, other community settings and clients’ homes.

Occupational titles may include:


  • Accommodation Support Worker
  • Assistant in Nursing
  • Care Assistant
  • Care Workers
  • Care Service Employees
  • Community Care Worker
  • Community Hours Worker
  • Community Support Worker
  • Disability Service Officer
  • Home Care Assistant
  • Personal Care Assistant
  • Personal Care Giver
  • Personal Care Worker
  • Residential Care Worker
  • Support Worker


Course Fees

AUD $3,000

Campus Location

Head office: ‘Mezzanine Level’ 109 St Georges Terrace | Perth | WA 6000

Queensland: Unit 13, 3986 – 3994 Pacific Hwy | Loganholme | QLD 4129

Course Start Dates

Please contact office staff on 08 6373 2425 or email at to find out about intake dates.


Please contact office staff on 08 6373 2425 or click GET IN TOUCH to contact our friendly staff to find out or any further queries related to the enrolment process.

Course Intake Dates and Enrolment


Please contact office staff on 08 6373 2425 to find out or any further queries related to the enrolment process.

Course Duration : 0.5 – 1 Year
AQF Level : 3
Course Delivery : Face to face
Campus : Perth and Brisbane

Check this course currency on the National Register of VET