CHC33021 Certificate III in Individual Support (Ageing and Disability)

This qualification reflects the role of individuals in the community, home or residential care setting who work under supervision and delegation as a part of a multi-disciplinary team, following an individualised plan to provide person-centred support to people who may require support due to ageing, disability, or some other reason. These individuals take responsibility for their own outputs within the scope of their job role and delegation. Workers have a range of factual, technical, and procedural knowledge, as well as some theoretical knowledge of the concepts and practices required to provide person-centred support.

The skills in this qualification must be applied in accordance with Commonwealth and State/Territory legislation, Australian standards, and industry codes of practice.

These workers:

• Carry out activities to maintain personal care and/or other activities of living for people in an aged care or disability support setting;
• Carry out activities in accordance with individualised plan; and
• Report directly to a supervisor and are not responsible for other workers.

To achieve this qualification, the candidate must have completed at least 120 hours of work as detailed in the Assessment Requirements of units of competency.

No licensing, legislative, regulatory or certification requirements apply to this qualification at the time of publication.

1 Year 

The course is provided through trainer led classroom mode of delivery which include the following. 

• Face to face (classroom) delivery 
• Self-study and Knowledge tasks 
• Simulated learning activities / Project Tasks 
• Work placement 

Assessment methods 

• Knowledge Task (KT)  
• Simulated Activity / Project Task (PT) 
• Presentation / Role-plays  
• Work placement Task  
• Workplace Observation 

There are no pre-requisites or any other training package entry requirements for this course. However, it is strongly advised that individuals complete lower-level qualifications and/or acquire industry experience prior to enrolling in the course.

AICE has in place admission criteria for courses in its scope as required by its ‘Application and Enrolment Procedure for VET Courses’ to ensure that candidates meet industry requirements.

• Applicants are required to be 18 years old and above
• Applicants are required to have successfully completed an ACSF test and demonstrate competence as working at Level 3 for all indicators
• It is also essential for the student to possess basic computer skills.

Aboriginal and Torres Strait Islanders are encouraged to apply.

• A satisfactory National Police Clearance / Australian Federal Police Clearance Certificate (AFP) / NCC will be required for all practical placements.
• Working with children Check
• Current Vaccination/Immunization Certificate and Proof of Immunity
• NDIS Clearance Check

Students must complete a total of 15 units including 9 core units and 6 elective units listed below.  

Core Units

CHCCCS031 Provide individualised support 

CHCCCS038 Facilitate the empowerment of people receiving support 

CHCCCS040 Support independence and wellbeing

CHCCCS041 Recognise healthy body systems

CHCCOM005 Communicate and work in health or community services

CHCDIV001 Work with diverse people

CHCLEG001 Work legally and ethically 

HLTINF006 Apply basic principles and practices of infection prevention and control 

HLTWHS002 Follow safe work practices for direct client care

Elective units

CHCAGE011 Provide support to people living with dementia 

CHCAGE013 Work effectively in aged care 

CHCPAL003 Deliver care services using a palliative approach 

CHCDIS011 Contribute to ongoing skills development using a strengths-based approach 

CHCDIS012 Support community participation and social inclusion

CHCDIS020 Work effectively in disability support 

Students enrolled in this course must complete a mandatory work placement of 120 hours. Note: students are required to source their own work placement.

For more information, please visit https://training.gov.au/training/details/CHC33021

Candidates may progress to higher level qualifications within and/or across the community sector such as;

• CHC43015 Certificate IV in Ageing Support 
• CHC43121 Certificate IV in Disability  
• CHC52021 Diploma of Community Services  
• HLT47321 Certificate IV in Health Administration  
• HLT54121 Diploma of Nursing  
• HLT57715 Diploma of Practice management 

After successful completion of the program, the candidates may gain employment in aged care service center, disability support center, residential group homes, training resource centers, day respite centers and open employment services, other community settings and clients’ homes. 

Occupational titles may include: 

• Accommodation Support Worker  
• Assistant in Nursing  
• Care Assistant 
• Care Workers  
• Care Service Employees  
• Community Care Worker  
• Community Hours Worker  
• Community Support Worker  
• Disability Service Officer  
• Home Care Assistant  
• Personal Care Assistant  
• Personal Care Giver  
• Personal Care Worker  
• Residential Care Worker  
• Support Worker 

Eligibility For Funded Courses WA funded places are available only to permanent residents and holders of select visa subclasses.

Non-residents must pay full fee for service. You are eligible for a training place if you have left school and are:

• an Australian citizen; or a permanent visa holder; or
• holders of a sub-class 300, 309, 444, 445, 461, 785, 790, or 820 visa;
• secondary holders of a temporary visa of subclass 188, 457, 482, 489, 491 or 494 visa;
• holders of a Bridging Visa E (subclasses 050 and 051) where the visa holder has made a valid application for a visa of subclass 785 or 790.
• Ukraine citizens who are holders of a visa subclass 449 or 786;
• Afghan citizens who are holders of a visa subclass 449; and
• bridging visa holders not subject to condition 8101 who are eligible to work, and who have made a valid application for a subclass 866;
• must be at least 15 years old; If you are under 18 years of age, you must have a Department of Education (DoE) Notice of Arrangement For proof of eligibility you will need to provide prior to the commencement of training, evidence of citizenship or residency.

Evidence could include:

• an Australian birth certificate; or
• a current Australian passport; or
• a current New Zealand passport; or
• a Naturalisation certificate; or
• a green Medicare card.

Fee Free

Students who enrol in the FEE FREE Program on or before 31 December 2025 are eligible for the fee-free arrangement annually for the entire duration of the course.

First Nations people, young people, people out of work or receiving income support, unpaid carers, people with disability, and women facing economic insecurity are particularly encouraged to take advantage of this opportunity for fee free training.

Eligibility Criteria Participation Work Readiness

To be eligible for the program, students must be unemployed or under-employed and able to access mainstream training. Students must:

• Have a written referral from a Participation Referral Agent for Job Seekers, or
• Be referred by themselves; another agency or recruited by the Service Provider.

Under employed is an individual working less than 20 hours a week with one or across multiple employers.

Note: Participation Referral Agents are only those organisations listed on the Participation Referral Agent List published on http://www.dtwd.wa.gov.au/vet-jswa at the time of recruitment.

Eligibility Criteria for Concession

Eligibility criteria apply for concession and non-concession enrolments and accordance with the VET Fees and Charges Policy 2025. The students who hold the following may be entitled to the concession rate on course fees. You must present this to the RTO administrator at time of enrolment.

• Persons and dependants of persons holding:
  • a Pensioner Concession Card;
  • a Repatriation Health Benefits Card issued by the Department of Veterans’ Affairs; or
  • a Health Care Card.
• Persons and dependants of persons in receipt of services from the following Commonwealth support or employment services programs:
  • Workforce Australia; or
  • Parents Next.
• Persons and dependants of persons in receipt of AUSTUDY or ABSTUDY.
• Persons and dependants of persons in receipt of the Youth Allowance.
• Persons and dependants of persons who are inmates of a custodial institution.
• Secondary school-aged persons, not enrolled at school.

Note: This only applies for the Priority Industry Training (PIT), not Work Readiness – Fee Free or Work Readiness – Priority Industry Qualification (Lower Fees Local Skills).

For more information, please visit the FAQs below for details:

Fee Free and Low Fee Training | Affordable Training in Perth|

VET fees and charges policy – 2025 – v1

Participation Work Readiness – Fee Free Funding

The student fees are indicative only and are subject to change given individual circumstances at enrolment. Additional fees may apply such as resource fees and other fees.

Head office: ‘Mezzanine Level’ 109 St Georges Terrace | Perth | WA 6000

Please contact office staff on 08 6373 2425 or email at info@aice.edu.au to find out about intake dates.  

Please contact office staff on 08 6373 2425 or click GET IN TOUCH to contact our friendly staff to find out or any further queries related to the enrolment process.

Please be advised that the submission of the AICE enrolment application form does not confirm enrolment or guarantee for funding. Enrolment is depending upon the confirmation of funding and the student’s capacity to satisfy the eligibility requirements.

Please refer to accredited courses for full-fee qualifications.