SIT40422 Certificate IV in Hospitality

This qualification reflects the role of skilled operators who use a broad range of hospitality service, sales or operational skills combined with supervisory skills and sound knowledge of industry operations to plan, monitor, and evaluate the work of team members. They operate independently or with limited guidance from others and use discretion to solve non-routine problems.

This qualification provides a pathway to work as a supervisor in hospitality organisations such as restaurants, hotels, motels, clubs, pubs, cafés, and coffee shops. This qualification allows for multi-skilling and for specialisation in accommodation services, food and beverage, and gaming.

The skills in this qualification must be applied in accordance with Commonwealth and State/Territory legislation, Australian standards, and industry code of practice.

No licensing, legislative, regulatory or certification requirements apply to this qualification at the time of publication.

1 – 2 Years
The timeframe to complete the qualification is a maximum of 2 years.

The course is provided through a combination of blended mode of delivery which include the following.

• Face to face (classroom) and / or Online delivery
• Classroom activity
• Self-study
• Work placement

Assessment method which include the following:

• Knowledge Task (KT)
• Skills Tasks (ST) / Simulated Activity / Project Task (PT)
• Presentation / Role-plays
• Work placement Task
• Workplace Observation

There are no pre-requisites or any other training package entry requirements for this course. However, it is strongly advised that individuals complete lower-level qualifications and/or acquire industry experience prior to enrolling in the course.

AICE has in place admission criteria for courses in its scope as required by its ‘Application and Enrolment Procedure for VET Courses’ to ensure that candidates meet industry requirements.

• Completion of Year 10 studies or higher or equivalent.
• Applicants are required to have successfully completed an LLN Test.
• It is also essential for the student to possess basic computer skills.

Students must complete a total of 21 units including 9 core units and 12 elective units listed below.

Core Units

SITHIND008 Work effectively in hospitality service
SITXFIN009 Manage Finances within a Budget
SITXWHS007 Implement and monitor work health and safety practices
SITXHRM008 Roster staff
SITXMGT004 Monitor work operations
SITXHRM007 Coach others in job skills
SITXCCS015 Enhance customer service experiences
SITXCOM010 Manage conflict
SITXHRM009 Lead and manage people

Elective units

SITXFSA005 Use hygienic practices for food safety
SITXFSA006 Participate in safe food handling practices
SITHFAB036 Provide advice on food
SITHFAB024 Prepare and serve non-alcoholic beverages
SITXINV006 Receive, store and maintain stock
SITHFAB021 Provide responsible service of alcohol
CPPCLO3100 Maintain cleaning storage areas
SITHACS009 Clean premises and equipment
SITHKOP014 Plan catering for events of functions
SITHIND006 Source and use information on the hospitality industry
BSBSUS411 Implement and monitor environmentally sustainable work practices
HLTAID011 Provide First Aid

Students enrolled in this course must complete a mandatory work placement of 36 service periods. Note: students are required to source their own work placement.

For more information, please visit https://training.gov.au/training/details/SIT40422

Candidates may progress to higher level qualifications within and/or across the hospitality industry sector such as SIT50422 Diploma of Hospitality Management.

After successful completion of the program, the candidates may gain employment in hospitality sector.

Occupational titles may include:

• Bar supervisor or team leader.
• Concierge.
• Duty manager.
• Food and beverage supervisor or team leader.
• Front office supervisor or team leader.
• Housekeeping supervisor or team leader.
• Gaming supervisor or team leader.
• Shift manager.

The total tuition fees for SIT40422 Certificate IV in Hospitality is:

AUD $3,500 Fee for Service.